Terms & Conditions
All prices are in New Zealand dollars and include GST.
Refund and returns Policy:
We want you to be delighted with your purchase from Zamm Lights but if by chance you find any item to be faulty, we will replace, as appropriate, provided you contact us within 7 working days of receipt of your order. However, if you have changed your mind or want to cancel your order, refunds will be given at the discretion of the company management.
Shipping within New Zealand is free of charge. We use Post Haste Couriers.
We send international with NZ Post International Parcel Post, this is a non-tracked shipping service. All orders are charged in New Zealand Dollars. If you use a credit card registered overseas, the total will be determined by the card issuer, based on the exchange rate at the time your card is charged. Please be aware that your card issuer may charge a fee for currency conversion, if you are unsure; please contact them before placing your order. Zamm Lights is not responsible for international customs or duty.
Shipping charges are as follows;
Lampshades $10.00, delivery approximately 8 days
Table lamps $14.46, delivery approximately 8 days
North America, UK and Europe
Lampshades $16.95, delivery approximately 12 days
Table lamps $31.95, delivery approximately 12 days
Any customer details gathered during the shopping process will be used for the sole purpose of processing the transaction and will not be passed, sold or transferred to any third parties.
Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption.
If you would like to know anything else, please feel free to contact us firstname.lastname@example.org